Unified Communications & Collaboration
Unified Communications and Collaboration (UC&C) integrates various enterprise communication tools — like voice, video, messaging, conferencing and email — into a single, cohesive system. Instead of juggling multiple disconnected apps, teams can collaborate seamlessly across devices and locations.
IP Office is the flagship Avaya solution for small and midsize enterprises. It's a highly modular hybrid solution that provides sophisticated real-time collaboration and unified communications for businesses ranging in size from 5 employees up to 3,000.
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Native support of SIP devices (includes 3rd party SIP phones & softphones) and trunking
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Mobile App for UC (voicemail, IM, presence, etc) and VoIP client
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Meet-me audio conferencing (up to 512 parties)
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Integrated web conferencing collaboration and control
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Video conferencing collaboration with built-in MCU (up to 9 parties)
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Built-in solution for call recording, search and playback
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Multichannel (voice, email & webchat) contact center for 5 to 250 agents
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Integration with Lync, Outlook, Salesforce.com, etc.
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Avaya Session Border Controller to secure SIP traffic